Privacy Policy
Last updated July 17, 2024
This privacy notice for Hodhod Al-madina ("we," "us," or "our") describes how and why we might collect,
store, use, and/or share ("process") your information when you use our services ("Services"), such as
when you:
- Download and use our mobile application (HodHod Al-madina), or any other
application of ours that links to this privacy notice
- Engage with us in other related ways, including any sales, marketing, or events
Questions or concerns? Reading this privacy notice will help you understand your
privacy rights and choices. If you do not agree with our policies and practices, please do not use our
Services.
Summary of Key Points
This summary provides key points from our privacy notice, but you can find out more details about
any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for.
What personal information do we process? When you visit, use, or navigate our Services,
we may process personal information depending on how you interact with us and the Services, the choices
you make, and the products and features you use. Learn more about
personal information you disclose to us.
Do we process any sensitive personal information? We do not process sensitive personal
information.
Do we collect any information from third parties? We do not collect any information
from third parties.
How do we process your information? We process your information to provide, improve,
and administer our Services, communicate with you, for security and fraud prevention, and to comply with
law. We may also process your information for other purposes with your consent. Learn more about
how we process your information.
In what situations and with which parties do we share personal information? We may
share information in specific situations and with specific third parties. Learn more about
when and with whom we share your personal information.
How do we keep your information safe? We have organizational and technical processes
and procedures in place to protect your personal information. However, no electronic transmission over
the internet or information storage technology can be guaranteed to be 100% secure. Learn more about
how we keep your information safe.
What are your rights? Depending on where you are located geographically, the applicable
privacy law may mean you have certain rights regarding your personal information. Learn more about
your privacy rights.
How do you exercise your rights? The easiest way to exercise your rights is by
contacting us at
info@hodhod-madina.com. We
will consider and act upon any request in accordance with applicable data protection laws.
Want to learn more about what we do with any information we collect?
Review the privacy notice in full.
Table of Contents
1. What Information Do We Collect?
Personal Information You Disclose to Us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you register on the Services,
express an interest in obtaining information about us or our products and Services, when you participate
in activities on the Services, or otherwise when you contact us.
Personal Information Provided by You. The personal information that
we collect depends on the context of your interactions with us and the Services, the choices you make,
and the products and features you use. The personal information we collect may include the following:
- Names
- Phone numbers
- Email addresses
Sensitive Information. We do not process
sensitive information.
Application Data. If you use our application(s), we also may
collect the following information if you choose to provide us with access or permission:
- Geolocation Information. We may request access or permission to track
location-based information from your mobile device, either continuously or while you are using our
mobile application(s), to provide certain location-based services.
- Mobile Device Data. We automatically collect device information (such as
your mobile device ID, model, and manufacturer), operating system, version information, and system
configuration information.
- Push Notifications. We may request to send you push notifications
regarding your account or certain features of the application(s).
This information is primarily needed to maintain the security and operation of our
application(s), for troubleshooting, and for our internal analytics and reporting purposes.
All personal information that you provide to us must be true, complete, and
accurate, and you must notify us of any changes to such personal information.
Information Automatically Collected
In Short: Some information — such as your Internet Protocol (IP) address
and/or browser and device characteristics — is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use, or navigate the
Services. This information does not reveal your specific identity (like your name or contact
information) but may include device and usage information, such as your IP address, browser and device
characteristics, operating system, language preferences, referring URLs, device name, country, location,
information about how and when you use our Services, and other technical information.
The information we collect includes:
- Log and Usage Data. Log and usage data is service-related, diagnostic,
usage, and performance information our servers automatically collect when you access or use our
Services and which we record in log files.
- Device Data. We collect device data such as information about your
computer, phone, tablet, or other device you use to access the Services.
- Location Data. We collect location data such as information about your
device's location, which can be either precise or imprecise.
2. How Do We Process Your Information?
In Short: We process your information to provide, improve, and administer
our Services, communicate with you, for security and fraud prevention, and to comply with law. We may
also process your information for other purposes with your consent.
We process your personal information for a variety of reasons, depending on
how you interact with our Services, including:
- To facilitate account creation and authentication and otherwise manage
user accounts. We may process your information so you can create and log in to your
account.
- To deliver and facilitate delivery of services to the user. We
may process your information to provide you with the requested service.
- To respond to user inquiries/offer support to users. We may
process your information to respond to your inquiries and solve any potential issues.
- To send administrative information to you. We may process your
information to send you details about our products and services.
- To request feedback. We may process your information when
necessary to request feedback and to contact you about your use of our Services.
- To send you marketing and promotional communications. We may
process the personal information you send to us for our marketing purposes. See What Are Your Privacy Rights?
- To deliver targeted advertising to you. We may process your
information to develop and display personalized content and advertising.
- To protect our Services. We may process your information as part
of our efforts to keep our Services safe and secure.
- To administer prize draws and competitions. We may process your
information to administer prize draws and competitions.
3. When and With Whom Do We Share Your Personal Information?
In Short: We may share information in specific situations described in this
section and/or with the following third parties.
We may need to share your personal information in the following situations:
- Business Transfers. We may share or transfer your information in
connection with, or during negotiations of, any merger, sale of company assets, financing, or
acquisition.
4. Do We Use Cookies and Other Tracking Technologies?
In Short: We may use cookies and other tracking technologies to collect and
store your information.
We may use cookies and similar tracking technologies (like web beacons and pixels)
to gather information when you interact with our Services.
We also permit third parties and service providers to use online tracking
technologies on our Services for analytics and advertising.
Google Analytics
We may share your information with Google Analytics to track and analyze the use of
the Services. To opt out, visit
https://tools.google.com/dlpage/gaoptout. For more information, see the
Google Privacy & Terms
page.
5. How Long Do We Keep Your Information?
In Short: We keep your information for as long as necessary to fulfill the
purposes outlined in this privacy notice unless otherwise required by law.
6. How Do We Keep Your Information Safe?
In Short: We aim to protect your personal information through a system of
organizational and technical security measures.
7. Do We Collect Information from Minors?
In Short: We do not knowingly collect data from or market to children under
13 years of age.
8. What Are Your Privacy Rights?
In Short: In some regions, such as the European Economic Area (EEA), you
have rights that allow you greater access to and control over your personal information.
9. Controls for Do-Not-Track Features
In Short: Most web browsers and some mobile operating systems include a
Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference.
10. Do We Make Updates to This Notice?
In Short: Yes, we will update this notice as necessary to stay compliant
with relevant laws.
11. How Can You Contact Us About This Notice?
If you have questions or comments about this notice, you may email us at
info@hodhod-madina.com.
12. How Can You Review, Update, or Delete the Data We Collect from
You?
You have the right to request access to the personal information we collect from
you, change that information, or delete it in some circumstances. To request to review, update, or
delete your personal information, please contact us at
info@hodhod-madina.com.
